Terms of Service
These Terms of Service ("Terms") govern your use of the Desklight platform, software, and services (collectively, the "Service") operated by Desklight ("Desklight", "we", "us", or "our"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. The Service
Desklight is an AI-powered marketing operations platform. We provide tools to plan, draft, generate, schedule, and manage social and marketing content. The Service uses third-party artificial intelligence models (including but not limited to those operated by Anthropic, OpenAI, Google, and Replicate) to generate text, images, and videos based on inputs you provide.
We may add, modify, or remove features at any time. We will give reasonable notice of material changes that affect paid plans.
2. Accounts and eligibility
You must be at least 18 years old and legally able to form a binding contract to use the Service. You are responsible for keeping your login credentials confidential and for all activity that happens under your account. Notify us at support@desklight.ai immediately if you suspect unauthorized access.
You may invite teammates to your workspace. You are responsible for the actions of every account in your workspace, and for ensuring those accounts comply with these Terms.
3. Plans, billing, and credits
3.1 Plans
The Service is offered as:
- Free (Pay-as-you-go). No subscription. New workspaces receive a starter credit balance to begin generating. Generation costs draw from your credit balance at the per-action rates published in Settings → Plan & Billing → What things cost.
- Pro (Solo). Monthly or annual subscription. Includes a monthly generation-credit allotment, unlimited use of cheap-rail chat and image models for your account, automated publishing to connected social platforms, and multi-brand workspaces.
- Team. Monthly or annual subscription. Everything in Pro, plus pooled credits, additional seats, and unlimited brands. Per-seat overages may apply once seat-overage billing is enabled; the Service will display the rate before charging.
Current pricing is shown at the time of checkout and on the marketing site. We reserve the right to change plan structure with prospective notice as described in §3.5.
3.2 Pay-as-you-go credit balance
Credits purchased outside of a subscription (for example, via credit packs of $20, $50, $100, or $250) are added to a persistent balance that does not expire as long as your account remains open. These credits are denominated in U.S. dollars. They are not transferable to other accounts or to cash, but you may move them between workspaces under the same account. They are otherwise non-refundable except as set out in our Refund Policy.
3.3 Subscription credit allotment
Each paid subscription includes a monthly credit allotment that refills on each billing cycle and does not roll over. Unused subscription credits are forfeited at the end of the billing period and are not refunded. The persistent balance described in §3.2 is unaffected by the subscription cycle.
3.4 Pricing at provider cost
Per-action rates for AI generation (chat, images, video, image edits) are set at the underlying inference provider's published rate. We do not mark up provider rates. The current rate card is visible in-app at Settings → Plan & Billing → What things cost and is the same data the Service uses to debit your balance.
3.5 Rate adjustments
Underlying inference providers (such as Anthropic, Google, OpenAI, Replicate, and similar) may change the prices they charge us from time to time. When a provider rate changes, the per-action rate we charge against your balance will adjust correspondingly, in either direction.
How rate changes work:
- Notice. We will give you at least thirty (30) days' advance notice by email and in-app banner before any rate increase takes effect. Rate decreases may take effect immediately.
- Your balance is in dollars, not units. Your credit balance is denominated in U.S. dollars and retains its dollar value. What changes when a rate moves is the number of generations a given dollar will fund, not the dollars themselves.
- Pass-through, not markup. When rates increase, we are passing through provider increases — not increasing our margin. When rates decrease, you receive the decrease.
- Right to refund unused balance. If you object to a rate increase that has been announced under this section, you may request a refund of your unused pay-as-you-go balance under the terms set out in our Refund Policy at any time before the increase takes effect.
3.6 Billing and auto-renewal
Paid subscriptions are billed in advance through our payment processor, Stripe, Inc. By subscribing you authorize us to charge your payment method on a recurring basis until you cancel. Credit packs are charged once at the time of purchase. You can manage or cancel your subscription at any time from Settings → Plan & Billing in the application.
3.7 Free tier
The Free (Pay-as-you-go) tier is provided as-is with no service-level guarantees. Generation requires a positive credit balance.
3.8 Taxes
Prices do not include taxes. You are responsible for any sales, use, value-added, or similar taxes that apply to your purchase, except for taxes on our net income.
4. Acceptable use
You agree not to use the Service to:
- Generate, distribute, or store unlawful, infringing, defamatory, harassing, or sexually exploitative content;
- Generate content that impersonates real people without consent, or that violates third-party rights of publicity, privacy, or trademark;
- Create spam, malware, or content designed to deceive, defraud, or manipulate;
- Attempt to reverse-engineer, scrape, probe, or interfere with the Service;
- Use the Service to train competing AI models;
- Resell or redistribute the Service without a written agreement.
We may suspend or terminate your account for violations of this section, with or without notice.
5. Your content
You retain ownership of the content you upload, paste, or otherwise provide to the Service ("User Content"). You grant Desklight a non-exclusive, worldwide, royalty-free license to host, store, process, and display your User Content for the sole purpose of operating and improving the Service.
You represent and warrant that you have the rights necessary to upload your User Content and that it does not infringe any third-party rights.
6. AI-generated output
The Service produces AI-generated text, images, and video (collectively, "Output") based on your inputs. To the extent permitted by law, you own the Output you generate while complying with these Terms. You are solely responsible for reviewing Output before publication and for ensuring it complies with applicable law and platform policies.
AI Output may be inaccurate, biased, or repeat content similar to other users' generations. We make no representation that Output is unique, factually correct, or fit for any particular purpose. Do not rely on AI-generated copy or visuals for medical, legal, financial, or safety-critical decisions.
7. Third-party services
The Service integrates with third-party services (Anthropic, OpenAI, Google Gemini, Replicate, Resend, Composio, Supabase, Stripe, AgentMail, and others). Your use of those services is governed by their respective terms. We are not responsible for the availability, performance, or content of third-party services.
Where the Service connects to your accounts on third-party platforms (e.g., Dropbox, Google Drive, Figma) at your direction, you grant Desklight permission to access those accounts within the scope you authorize.
8. Intellectual property
The Service, including its software, design, brand, and all underlying intellectual property, is owned by Desklight or its licensors. Nothing in these Terms transfers ownership of our intellectual property to you. The Desklight name and logo are our trademarks; you may not use them except as expressly permitted.
9. Confidentiality
Each party agrees to protect the other's non-public business information disclosed in connection with the Service with at least reasonable care, and not to use it for any purpose other than performing under these Terms.
10. Term and termination
These Terms apply for as long as you use the Service. You may terminate at any time by canceling your subscription and deleting your account. We may terminate or suspend your access if you breach these Terms, fail to pay, or in good faith we believe it is necessary to protect the Service or other users.
On termination, your right to use the Service ends immediately. We will retain or delete your data in accordance with the Privacy Policy.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY OUTPUT WILL MEET YOUR REQUIREMENTS.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL DESKLIGHT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US $100), WHICHEVER IS GREATER.
13. Indemnification
You agree to defend, indemnify, and hold harmless Desklight from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your User Content, your use of the Service, your violation of these Terms, or your violation of any third-party right.
14. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. The federal and state courts located in Delaware will have exclusive jurisdiction over any dispute arising out of or relating to these Terms, except that either party may seek injunctive relief in any court of competent jurisdiction.
15. Changes to these Terms
We may update these Terms from time to time. If a change is material, we will notify you by email or in the Service at least fourteen (14) days before it takes effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
16. Contact
Questions about these Terms? Email legal@desklight.ai.